Video Conferencing Telepresence extends face to face video collaboration across organizations.Unified Communications Mindsight can deliver voice services to IP phones, media processing devices, VoIP gateways, ….Analytics Discover trends and measure call effectiveness within the contact/call center with Mindsight….
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Quality Management Mindsight provides call recording software for your contact center, so you never have to wor….Workforce Management By predicting call volume, you can use workforce management tools to schedule the best agent….Genesys Mindsight, a Chicago IT consulting firm, partners with Genesys to offer traditional and clou….Cisco Mindsight offers several Cisco contact/call center solutions: Customer Journey Platform, UCC….Contact Center Mindsight highly certified contact center engineers are experts in Cisco and Genesys platfor….Applications Mindsight can protect, deploy, and support your core infrastructure applications, such as Mi….Data Protection Protect your data with data backup and recovery solutions from Mindsight.HCI Mindsight offers converged infrastructure solutions that use best-of-breed equipment from th….Servers Whether disk, all-flash, or hybrid, improve your data storage solutions using less equipment….Storage Whether disk, all-flash, or hybrid, improve your data storage solutions using less equipment….Virtual CISO Whether it's upgrading your firewalls or your virtual private network, Mindsight offers solu….Remediation and Controls Mindsight’s internet/web management solution prevents your team from accessing URLs known to….Incident Response and Digital Forensics Mindsight can help you deploy an intrusion detection/prevention system t….Program Assessment and Compliance Whether it's upgrading your firewalls or your virtual private network, M….Testing and Analysis Whether it's upgrading your firewalls or your virtual private network, Mindsight offers solu….
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